Support
MOTMATCH Help
Use this page for account, purchase, and gameplay support related to the MOTMATCH web
version.
Contact
Common Topics
- Google sign-in or guest-account upgrade issues
- Stripe web checkout, restore purchases, or duplicate charge questions
- Voice pack availability, preview playback, or chapter content issues
- General browser compatibility or saved-progress issues
When You Contact Support
Include the email used for sign-in if applicable, the product purchased, and a short
description of what happened. Screenshots and the approximate time of purchase help us
resolve issues faster.
- MOTMATCH is delivered digitally in the browser.
- Cookie packs, subscriptions, and voice packs are digital-only purchases.
- Support requests are handled by email.